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Missed Call
A customer calls your business but you are unable to answer.
MISSED CALL RECOVERY — LEADREVIVA
Turn Missed Calls Into Customer Conversations
LeadReviva automatically responds when your business misses a call, giving potential customers an immediate way to continue the conversation instead of moving on to another business.
Why missed calls matter
A Missed Call Can Become a Missed Customer
When someone calls a local service business, they often need help now. If the call goes unanswered, they may simply call the next business. LeadReviva helps you respond quickly and keep that opportunity alive.
How it works
Simple missed-call recovery flow
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Instant SMS
LeadReviva automatically sends a professional response acknowledging the missed call.
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Optional Reply Forwarding (Plus)
With Plus, customers can reply to the recovery SMS and their enquiries are automatically forwarded to your phone.
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Lead Logged & Tracked
The missed call is logged so you can follow up on the opportunity.
Benefits
What LeadReviva Helps You Do
Respond Quickly
Automatically acknowledge missed callers.
Keep the Conversation Going
With Plus, customers can reply by SMS and their enquiries are forwarded to your phone.
Track Missed Opportunities
Keep a record of missed calls for follow-up.
See What You're Recovering
Get better visibility into enquiries that may otherwise have been lost.
Simple setup
Keep Your Existing Business Number
No new customer-facing number required. LeadReviva works with your existing business number using call forwarding, so customers continue calling the number they already know.
Keep your existing number
Simple setup
No change for your customers
LeadReviva Pricing
Simple Pricing. Fewer Missed Opportunities.
Choose the plan and monthly SMS allowance that suits your business.
Basic
Automatically respond when you miss a call.
R399
per month
- 25 recovery SMS segments
- Automatic SMS after a missed call
- Missed-call logging
- Monthly missed-call report
Customer SMS reply forwarding is not included in Basic.
Get Started with Basic, 25 SMS, R399 per monthPlus
Let customers reply and receive their enquiries directly on your phone.
R1,099
per month
- 100 recovery SMS segments
- 100 inbound SMS segments
- 100 forwarded SMS segments
- Automatic SMS after a missed call
- Missed-call logging
- Monthly missed-call report
Customers can reply to the recovery SMS. Their enquiries are automatically forwarded to your phone. Recovery, inbound and forwarded SMS each have a separate monthly allowance.
Get Started with Plus, 100 SMS, R1,099 per monthSMS allowances are measured in segments. Longer messages may use more than one segment.
What is an SMS segment?
An SMS segment is a unit used to calculate SMS usage. A standard SMS can contain up to 160 characters, but longer messages may use two or more segments. Some special characters can also reduce the number of characters allowed per segment.
- A short SMS may use 1 segment.
- A longer SMS may use 2 or 3 segments.
- Each segment counts towards the monthly allowance.
- Recovery SMS: the automatic message sent to a customer after you miss their call.
- Inbound SMS (Plus): a customer's reply to that recovery message.
- Forwarded SMS (Plus): the message sent to your phone with the customer's enquiry.
Basic includes 25 recovery SMS segments per month. Plus includes 100 recovery, 100 inbound and 100forwarded SMS segments per month. Each Plus allowance is separate, so a customer's reply uses inbound segments and forwarding it to your phone uses forwarded segments. Longer messages can use more than one segment in each allowance.
Want to See Whether LeadReviva Could Work for Your Business?
We'll look at how your business currently handles missed calls and whether LeadReviva could help you recover more enquiries.